*Brought to you by UnitingSA

For many older South Australians, the idea of getting a little extra support at home can seem a bit daunting at first. You may be wondering where to start, what the process looks like or whether you’re even eligible.

The good news is that providers like UnitingSA are here to make home care simple, so you can focus on the fun stuff! Here’s a step-by-step guide to help you or a loved one get the right support.

Step 1: Check your eligibility

The first step is to register with My Aged Care, the national entry point to aged care services. Most Australians aged 65 and over (or 50 and over for Aboriginal and Torres Strait Islander people) are eligible to apply. You’ll be asked a few questions about your health, daily activities and current support needs.

Step 2: Get an assessment

If you’re eligible, you’ll be referred for an aged care assessment. An assessor will visit you at home to talk about the type of help you might need. It’s not a test; think of it as a friendly chat about how you’re managing day to day. They’ll look at things like mobility, household tasks, personal care and social support.

Step 3: Understand your options

Depending on your needs, you may be eligible for services under the Commonwealth Home Support Program (CHSP) or Support at Home program (which will replace Home Care Packages from 1 November 2025. Click here to learn more)

Services can cover everything from nursing to transport, meal preparation, cleaning and personal care.

Step 4: Choose a provider you trust

This is one of the most important steps. Not all providers are the same, so look for one with a strong reputation, experience and trustworthy staff who ensure the supports suit you and your family.

UnitingSA has been supporting older South Australians for over 75 years, with care that’s personalised, reliable and focused on helping people live the way they choose.

Step 5: Start receiving support

Once you’ve chosen a provider, services can begin. Your support plan isn’t locked in. It can be adjusted as your needs change, so you’ll always get the right help at the right time.

The takeaway? Accessing home care doesn’t have to be overwhelming. With the right guidance, you can stay independent, healthy and happy in your own home, with peace of mind for you and your family.

UnitingSA can help you at any stage of your aged care journey – offering home care, respite care, retirement living and residential aged care.

Ready to explore your options?

Contact UnitingSA’s local team today for friendly advice and support.

Call (08) 8448 6280

Email homecare@unitingsa.com.au

Visit unitingsa.com.au/support-at-home